Receiving Clients

As a provider, clients come to you through the matching system. This guide covers how to review and respond to client proposals.

How You Get Clients

  1. Student completes intake questionnaire
  2. Matching algorithm runs
  3. Your capabilities match their needs
  4. Proposal created and sent to you
  5. You decide to accept or decline

Reviewing a Proposal

When you receive a proposal, you'll see:

  • Student Information - Name, background, current stage
  • Service Details - Tutoring vs. advising, specific needs
  • Hours Allocated - How many hours for this relationship

Responding to Proposals

Accepting

  1. Click "Accept" on the proposal
  2. Relationship moves to "Paired"
  3. Student notified with your contact info
  4. Reach out to begin working together

Declining

  1. Click "Decline" on the proposal
  2. Select a reason (optional)
  3. System finds another provider for the student

Declining is okay—it's better for everyone if matches are good fits.

Response Timing

  • Respond within a few days
  • Students are waiting
  • Extended delays may auto-decline

Best Practices

  • Review proposals thoroughly
  • Respond promptly
  • Only accept what you can deliver well
  • Reach out quickly after accepting

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