Delivering Services
Once you've accepted a client, it's time to deliver great tutoring or advising services.
Getting Started with a Client
After accepting a proposal:
- Reach out - Introduce yourself, welcome them
- First session - Get to know them, review goals, create a plan
- Set expectations - Frequency, communication norms, what success looks like
Delivering Tutoring
Session Structure
- Opening - Check-in, agenda review
- Content - Teaching, problem-solving, review
- Practice - Active application
- Closing - Summary, next steps, assignments
Best Practices
- Be prepared with materials
- Adapt to their learning style
- Encourage questions
- Assign practice between sessions
Delivering Advising
Document Revisions
- Student submits document
- You review and annotate
- Provide constructive feedback
- Mark revision complete
- Discuss in follow-up session
Advising Sessions
- Address their questions and concerns
- Share knowledge and recommendations
- Give clear action items
Logging Sessions
After each session:
- Navigate to the relationship
- Click "Log Session"
- Enter date, duration, and notes
- Submit
Log promptly—same day is ideal.
Good Session Notes
Include:
- Topics covered
- Progress made
- Areas for follow-up
- Any concerns
Communication
- Be responsive to messages
- Confirm sessions in advance
- Communicate schedule changes early
- Maintain professional boundaries
Completing a Relationship
When services conclude:
- Ensure all sessions are logged
- Review accomplishments with client
- Provide recommendations for continued success
Related Documentation
- Receiving Clients - How clients come to you
- Sessions - Session concept details
- Revisions - Document review details
- Tracking Activity - Monitoring your work