Matchpal Documentation
Matchpal is a medical tutoring and advising platform that connects students with qualified providers. This documentation covers everything you need to know about using the platform, whether you're an administrator, a student seeking help, or a provider offering services.
Who is this documentation for?
This documentation serves three primary audiences:
- Administrators who manage the platform, oversee student-provider relationships, handle billing, and configure system settings
- Clients (Students) who use the platform to find tutors and advisors, complete intake questionnaires, and work with matched providers
- Providers (Tutors/Advisors) who offer their services, receive client proposals, and deliver tutoring or advising sessions
Key Concepts
Relationships
How students and providers are matched and work together through the relationship lifecycle.
Sessions
Track tutoring and advising sessions between students and providers.
Grants & Packages
Understanding how grants, packages, and billing work in Matchpal.
Communications
Email templates, variables, and how the notification system works.