Accessing the Platform
Getting started with Matchpal begins with accessing your account and understanding the basic layout of the platform.
Logging In
Matchpal uses email-based authentication. To access the platform:
- Navigate to the Matchpal admin panel URL provided by your organization
- Enter your registered email address
- Click the sign-in link sent to your email
- You'll be automatically logged in and redirected to your dashboard
Login links are time-sensitive for security. If your link expires, simply request a new one from the login page.
Understanding the Interface
The Matchpal interface is organized around a few key areas:
Navigation Sidebar
The left sidebar provides access to all major sections of the platform:
- Dashboard - Your home base with an overview of activity
- Students - Manage student profiles and intake questionnaires
- Providers - Manage provider profiles and capabilities
- Relationships - View and manage student-provider pairings
- Sessions - Track tutoring and advising sessions
- Email - Manage templates and view email logs
- Settings - Configure platform settings
Top Bar
The top bar includes:
- Search functionality to quickly find students, providers, or relationships
- Your account menu for profile settings and logout
- Notifications for important updates
User Roles
Your access level determines what you can see and do in Matchpal:
- Admin - Full access to all platform features and settings
- Client (Student) - Access to their own profile, matched providers, and session history
- Provider - Access to their profile, assigned clients, and session management
See User Types for detailed information about each role.
Next Steps
Once you're logged in:
- Explore the Dashboard to understand your activity overview
- If you're an admin, start with the Admin Overview
- If you're a client, see Client Onboarding
- If you're a provider, see Provider Onboarding